Affiliate Help Center
Having issues with an affiliate program that won't resolve your legitimate complaint? We offer free mediation to help affiliates who are being treated unfairly.
Our Commitment to Affiliate Fairness
After years in the iGaming affiliate space, we've witnessed too many cases where legitimate affiliates are mistreated by programs that know most individuals lack the leverage to fight back. We're changing that dynamic.
If you have a legitimate dispute with an affiliate program and evidence that you're being treated unfairly, we'll help advocate for you at no cost. Our industry connections and expertise can often resolve situations that individuals struggle with on their own.
Why we do this for free: We believe in building a more ethical affiliate ecosystem. Every time we help expose and correct bad behavior by programs, it improves the industry for everyone. Plus, it's good karma - today we help you, tomorrow you might refer a client our way.
Common Issues We Help Resolve
We specialize in addressing these frequent disputes between affiliates and programs
Payment Disputes
Programs withholding or reducing commissions without justification
Contract Violations
Unilateral changes to agreed terms or commission structures
Traffic Shaving
Undercounting legitimate visitors or conversions sent to programs
Payment Delays
Excessive or unreasonable delays in issuing earned commissions
Unjustified Account Termination
Accounts closed without valid reason or proper notification
Creative Misuse
Misappropriation of affiliate-created content or campaigns
How Our Advocacy Process Works
A straightforward approach to resolving your affiliate program disputes
Send Us Your Case
Contact us with details about your dispute. Include as much evidence as possible, including communication records and data.
Case Evaluation
We review the information to determine if there's clear evidence of program misconduct. We may ask for additional documentation.
Resolution Attempt
If we believe your case has merit, we'll leverage our industry connections to contact the program directly on your behalf.
Case Resolution
We'll keep you updated throughout the process and work toward a fair resolution of your issue.
Important Note: We can only assist in cases where there is clear evidence of program misconduct. We carefully evaluate each situation to ensure we're advocating for legitimate grievances.
Success Stories
Real examples of disputes we've helped resolve for affiliates
Missing Commissions
An affiliate noticed consistent discrepancies between their tracked conversions and paid commissions. After three months of unanswered requests, they reached out to us.
We leveraged our connections to escalate the issue directly to the program's finance department, recovering $3,800 in unpaid commissions within 10 days.
Commission Rate Reduction
Program suddenly reduced agreed-upon rates by 40% without proper notification, claiming 'industry standard adjustments' when challenged by the affiliate.
Our intervention resulted in a full reinstatement of the original rates and compensation for the reduced payment period.
Tracking Discrepancies
Affiliate's sub-ID tracking was mysteriously 'losing' high-value conversions while recording lower-value ones, creating a pattern of suspiciously convenient errors.
We provided technical evidence of the tracking manipulation, resulting in corrected attribution and establishment of a third-party verification system.
Need Our Help?
If you're facing an issue with an affiliate program and have evidence you're being treated unfairly, reach out with details of your situation.
Telegram
Direct and quick communication for urgent issues
Best for detailed descriptions and sending evidence
When Contacting Us, Please Include:
- 1
A clear description of the issue and timeline of events
- 2
Relevant evidence (screenshots, emails, contract terms, etc.)
- 3
What steps you've already taken to resolve the issue with the program
- 4
The specific outcome you're seeking (payment, rate restoration, etc.)